After 27 years in the industry, and nearly 14 years with the same firm Phil Rusling decided the business supplies marketplace needed a fresh new face – with simplicity at its heart. The We Know Office concept was born.

Along with co-Directors and owners of Wessex Networks Richard Maynard and Andrew Sewell the trio have set out create a new experience in business supplies procurement – incorporating We Know Office’s core values of simplicity, value and integrity every step of the way.

Opening an Account

If you’re a business and would like a credit account then you should complete a credit account application form online or by downloading a copy. If you want to shop online now, please register at the shop.

We process credit account applications on the same working day where possible, and send you a welcome email when your account is open. We perform checks with credit reference agencies. Please call us if you would like to check on the status of your application.

Pricing

Let’s face it – retail pricing isn’t great. That’s why every We Know Office customer receives a healthy retail discount from the get go on the overwhelming majority of our catalogue.

Where you need additional support we offer bespoke, contact pricing. This is an agreed, special rate for the items you buy the most, and (importantly) spend the most on. We save businesses a fortune each year, and we’d love to help you do the same. Are we happy to place cost on the table? You bet we are in confidence.

Ordering

When you register for a credit account with We Know Office we’ll automatically enable you for online ordering. You can also register directly at any time. There is no limit to the number users that can use your account and you can setup cost and departmental restrictions, approval processes and unlimited cost centres and delivery sites.

Once you’re logged in there are some handy features available to help save time and money. Order pads save time with frequent or repeat orders, and seeing all of your contract items in one place is great for making sure you’re buying the best priced product.

Delivery

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Our standard delivery charge is a flat £7.50 + vat*.  We offer free delivery to accounts but this is subject to account and order size, and by separate negotiation.  Please ask your account manager for details.  All items in stock are shipped on a standard next day service with UPS direct from our national distribution centres. If you have been provided with a tracking number you can track your delivery here.

* Applies to vast majority of orders apart from some bulky items (£15) and all furniture (£20).

Returns

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Please contact  us either on email orders@weknowoffice.co or call 01293 223223.